I’m a #Griffin. What Are You?

I love Nonprofit AF (formerly Nonprofit with Balls). Whether you work at a nonprofit or not, you should take this quiz to find out if you are a Griffin, Dragon, Phoenix, or Pegacorn: go do it now!

I see quite a bit of myself in the Griffin description:

Griffins are diligent, careful, logical, and accurate. They take time to do their work, so it is usually high quality. They are detail-oriented, often picking up stuff that other people miss. They love processes, data, and well-reasoned arguments. They bring grounding and balance to any team, encouraging everyone to pay attention to boring technical crap like objectives and timelines and data. They are not sure this description of them is accurate; they need more time to think about it first.” —Nonprofit AF

I have been called detail-oriented many times, and I often wonder how people can overlook small things. Does the character limit include spaces or not? I need to know.

These quizzes are fun because everyone wants to know more about themselves. I remember reading that it’s easy to see versions of yourself in generic descriptions like those for Zodiac signs and aura colors, but they don’t really tell you much. I can’t help it; personality quizzes are my guilty pleasure.

3 Things You Learn After Adding Chat to Your Website

I work for a large nonprofit that recently added a Chat feature to its website. In the past, clients in need of information that wasn’t on the website had no choice but to call. Our Marketing Director saw a need for a more modern way for our clients to reach out to us. Here are some insights I’ve gained from the first few weeks of Chat:

1) Don’t call it “Chat.” There’s something that sounds very professional about saying, “I’m on the phone.” If used correctly, it can send people quietly scurrying away with whispers of “Oops! Sorry.”
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However, “I’m on Chat,” doesn’t carry the same connotation. It sounds frivolous.
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Stick with, “I’m helping a client navigate our services.”

2) People get impatient.giphy
You can buy yourself some time with strategic responses. My agency uses LiveChat, which allows users to create shortcuts for “canned responses”; for instance, typing “#please” generates the response, “Please give me a moment to check on that for you.”

3) Those hesitant to call will use Chat.
Adding a Chat feature can attract questions that people might have been nervous about asking over the phone. Chat puts people at ease.

4 Ways to Stay Motivated as a Nonprofit Professional

“Sacrificing one’s health in service of a cause is a common narrative in the nonprofit sector.” — Beth Kanter & Aliza Sherman

  1. Get out of your head, and your office. I’ve discussed some ways for nonprofit employees to engage with their communities. This client engagement is precisely what makes nonprofits, and especially community action agencies, great. Not only will interacting with those you serve remind you why you’re doing this, it will inform you of your audience’s needs.
  2. Practice self-care. Do yoga in the morning, drink hot tea, or read a book. Turn off your cell phone for a while.
  3. Unless your job requires it, don’t check your email on your days off.
  4. Organize a wellness team at your nonprofit. Convene a group of employees with the goal of organizing fitness classes, hosting healthy potlucks, and making recommendations for policies to improve employees’ wellbeing.

Top Dogs: 5 Nonprofits Focusing on Animals

  1. Guide Dogs for the Blind
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    At Guide Dogs for the Blind, volunteers raise puppies that are later trained by the organization as service animals for the visually impaired. It makes me so happy to see the human-animal bond put to such good use.

  2. The Marine Mammal Center
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    Employees at The Marine Mammal Center rescue and treat wounded sea creatures, focusing on California sea lions, harbor seals, and elephant seals.

  3. Animal Assisted Therapy Programs of Colorado
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    Animal Assisted Therapy Programs of Colorado provides counseling with teams of therapists and therapy animals.

  4. The Wild Animal Sanctuary
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    The Wild Animal Sanctuary rescues “exotic and endangered large carnivores that have been abused, abandoned, exploited or illegally kept” throughout North, Central, and South America.

  5. Endangered Species International
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    Endangered Species International conducts research on habitat destruction and endangered species, such as the bluefin tuna and the mandrill.

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